🔥Free Shipping Over $79

🔥Free Shipping Over $79
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Shipping Info

Shipping Info

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

A.The time frame of an order delivery is divided into two parts:

Processing time: 3~6 Days
Shipping time: 7~12 Days
B.Shipping methods: Sea transportation, land transportation, air transportation


Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.

 
IMPORTANT NOTE: We are not responsible if the package cannot be delivered due to missing, incomplete or incorrect destination information. Please enter the correct shipping details during checkout. If you find that your shipping details are incorrect, please send an email to service@Luoney.com as soon as possible.


Delivery time is not guaranteed for Standard,Luoneywill process the order and arrange delivery as soon as possible .The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery. 

Tips:Due to the impact of the COVID-19, logistics in some countries and regions may be delayed, We will process your order urgently, Hope your understanding and thanks for your support. Please pay attention to protection.

  • How can I get my track&trace code?

Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped. 

  • Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare. After the order is signed for through the order track, you can have one month to ask us various questions. If it exceeds one month, we will assume that the customer has completed the signature, and we will no longer accept complaints for any reason!


  • How do I track my order?

For world wide common tracking tool www.17track.net 

  • Why do I have to pay the standard shipping fee for my order?


Free standard shipping is applicable only to orders with total value (after discount) over USD 69.00 under normal circumstances, and a flat shipping fee will be required otherwise.

Import Taxes & Duties 

For the North American countries the shipping fee have included the tax.

Still not getting your answers? Email us anytime at luoneyservice@outlook.com You can even contact us on Facebook.